Provider Help Desk: (p) 888-420-9711 (f) 877-309-5062
Member Help Desk: (p) 866-796-2463 (f) 207-287-8601
Prior Authorization (PA) Helpdesk (for Provider PA inquiries): (p) 888-445-0497 (f) 888-879-6938
Michele Probert
Director, Office of MaineCare Services
Voice: (207) 287-2093
Fax: (207) 287-2675
Anne-Marie Toderico, PharmD
MaineCare Pharmacy Director, Office of MaineCare Services
Voice: (207) 624-6948
Fax: (207) 287-8601
Michael Ouellette, RPh
Utilization & Review, Provider Services Manager
Email: Michael_Ouellette@optum.com
Pharmacy Help Desk
Pharmacy Hearings Coordinator
Voice: (866) 796-2463
Fax: (207) 287-8601