Provider Help Desk: (p) 888-420-9711 (f) 800-408-1088 | Member Help Desk: (p) 866-796-2463 (f) 207-287-8601
Prior Authorization (PA) Helpdesk (for Provider PA inquiries): (p) 888-445-0497 (f) 888-879-6938

MaineCare Rx Portal

The MaineCare Rx Portal is a new MaineCare web application for providers to electronically search and review drug status on the MaineCare Preferred Drug List (PDL), review MaineCare Prior Authorization (PA) requirements and submit PA's electronically.Access to the MaineCare Rx Portal requires regristration; prescribers, pharmacists, and members will have to self register prior to accessing information.  Once the registration process is complete, depending on role type, the user will have web based access to the MaineCare PDL.

If a provider has any questions they may contact Change Healthcare at 1-888-445-0497.If a member has any questions they may contact the Pharmacy Help Desk at 1-866-796-2463.